The event about conversational AI and digital customer contact

What does the arrival of generative AI mean for customer contact? Which companies are already applying it (or not), and what has it brought them so far? Virtual assistants, internal knowledge base… What can we expect next?

In addition, we pay a lot of attention to new developments in omnichannel customer contact, conversational design, customer experience, customer data & analytics, chatbots, voice technology and messaging. You will gain valuable insights into how to make your conversational team stronger in the organization.

About Conversational Conference

Conversational Conference is the largest and most authoritative event in the Benelux in the field of digital customer contact. During this knowledge event we bring together decision makers and influencers around digital customer contact, to inspire and inform them in 1 day about the latest trends and developments.

A day full of inspiring keynotes, creative examples from practice and extensive networking opportunities. The place to be for progressive organizations that focus on customer contact.

Want to become a partner?

As a partner of Conversational Conference you can share your relevant knowledge and get the chance to leave an indelible impression on participants

Why an event partnership with Frankwatching?

✔️ Increase your reach and brand awareness

✔️ Profile your organization as a thought leader with a knowledge session

✔️ Talk to professionals and decision makers

✔️ Campaign via our website, email and social media