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Cognigy’s Nexus 2025 Contact Center AI Summit Dusseldorf


  • Düsseldorf Germany (map)

The Most Anticipated Contact Center AI Summit of 2025

Join 600 of the world’s leading AI Champions for two transformative days of real-world success stories, groundbreaking innovations, and networking opportunities.

What to Expect

Nexus 2025 brings together industry leaders, visionaries, and practitioners who are reshaping customer engagement through AI Agents.

2 Days

600+ Attendees

6+ Cognigy Awards

35+ Top Speakers

5+ Tech Labs

250+ Enterprises

2 Stages. Big Ideas & Deep Insights

At Nexus Summit, explore two exciting stages tailored for impact. On the Main Stage, hear from visionary CEOs, thought leaders, and innovators as they reveal how leading brands are implementing AI to revolutionize contact centers and drive business success. On the Tech Hall Stage, dive into expert-led sessions featuring cutting-edge solutions, practical demos, and advanced product deep dives. From strategy to execution, Nexus Summit has the insights you need.

Tech Labs & Expo Zone

Get hands-on with Contact Center AI technology and quiz the experts with your tech questions. Then experience what’s possible with Cognigy.AI in our Enterprise Expo Zone and see how leading brands, like Adidas, Henkel, E.ON or Lufthansa are showcasing their innovations. Explore the groundbreaking solutions from collaborators like Deepgram, and discover the future of Agentic AI firsthand.

AI Magic, Casino & Afterparty

The magic doesn’t stop with the wonders of AI Agents. Prepare to be amazed by a world-class magician ready to dazzle you.

Then, roll the dice and let loose at our Casino Night After Party. The excitement doesn’t stop at the tables, world-renowned DJ Tony T, the voice behind global hits like "Shine On", will light up the dance floor with his electrifying beats, ensuring the perfect soundtrack to an unforgettable night. Don’t miss this extraordinary blend of tech, magic, and fun!

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